FAQ

Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform. With a single view of your customer, your teams can create connected, personal customer experiences that build stronger relationships.

Salesforce Customer 360 is the breadth of our technology portfolio: one integrated CRM platform that can be used by all of your teams to manage and grow customer relationships.

You may be thinking of Customer 360 Truth portfolio of three products built on the Salesforce Platform that can help you consolidate customer identity, create a secure data hub, and deliver hyperpersonalised customer experiences across all your products. Customer 360 Data Manager is one of those products, and it allows you to connect all your Salesforce apps across multiple orgs to create a single global ID and profile for every customer. With Data Manager, you can create a single source of truth for every employee to work from to create more connected customer experiences.

Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform. With a single view of your customer, your teams can create connected, personal customer experiences that build stronger relationships.

Salesforce Customer 360 is the breadth of our technology portfolio: one integrated CRM platform that can be used by all of your teams to manage and grow customer relationships.

You may be thinking of Customer 360 Truth portfolio of three products built on the Salesforce Platform that can help you consolidate customer identity, create a secure data hub, and deliver hyperpersonalised customer experiences across all your products. Customer 360 Data Manager is one of those products, and it allows you to connect all your Salesforce apps across multiple orgs to create a single global ID and profile for every customer. With Data Manager, you can create a single source of truth for every employee to work from to create more connected customer experiences.